Terms and Conditions

PAYMENT TERMS

Static Website

1. 50% as anadvance and Balance before launching the site-logo
2. Domain and Hosting charges extra if not mentioned in Quotation
3. GST @18% Extra

Dynamic Website Website

1. 35% as an advance amount to start the work
2. 35% once finalizing the design or front end part to start backend work
3. Balance 30% at the time of launching the site
4. Domain and Hosting charges extra if not mentioned in Quotation
5. GST @18% Extra

Web Design

Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Chenchala IT Solutions and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Web Development

Payments for custom web development projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Chenchala IT Solutions and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

REFUND STRUCTURE AS BELOW:

Refund required at the time of design stage (if you people not satisfied with our designs) Mostly our creative designers will try to reach your expectations 100%, and the keep on sharing designs and modifications as per your requirements. But still need refund required “20% will be refundable from advance received”

REFUND REQUIRED AT THE TIME OF BACKEND STAGE:

As per our payment terms we will take 35% as and 2nd advance once you confirmed design / front end part. So if you want refund once we started the backend work only 20% will be refund from your 2nd stage of payment which you have made.

WEBSITE ANNUAL MAINTENANCE CONTRACT POLICY

We define "AMC i.e. Annual Maintenance Contract" as keeping the web site current, It is not intended to be a new design. It is the client's responsibility to review updates and notify us of any necessary changes that we need to make. There will be no charge for any errors on our part. Your web site may be using third-party components. We have no control over what third party Sites do and take no responsibility for loss of information due to actions of these sites. Any Changes to your site stemming from regulations of these third party components will be billed at the normal maintenance rate.